Technical Support Engineer (Bellevue, US)

Bellevue, Washington, United States · Customer Support

Description

Our world is hectic, demanding and stressful - all of which is fuelling explosive growth in the beauty and wellness industry. As this industry scales, so does the need for world-class tools to manage the business and stay competitive.

Zenoti develops extraordinary tools to help these businesses. We're cloud software for some of the world’s largest beauty and wellness service businesses. We help our global clients reach their full business potential - with an enterprise solution, flexible enough to accommodate companies spread across the globe and smart enough to help our clients thrive. Since we started, we’ve achieved 200% YOY growth. We’re not the first player in our market, but we believe we can be the leader.


What's the opportunity?

A typical day in the life of a TSE at Zenoti involves responding to questions through web chat, email, and telephone; and coordinating resolution of escalated issues across various teams within Zenoti. This is a high impact position for a tech savvy person with a strong customer service orientation and a passion for details, and is ideally suited for a college graduate with 2-4 years of experience. We seek out and reward those applicants whose passion drives them to work in close collaboration with customers, and help them succeed in their business. Some travel may be required.



Requirements

What will I be doing?

What skills do I need?

Benefits

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